Projects
Penguin PBX provides turnkey
solutions, but we can also take your specialized project
from the initial planning stages, through complete
implementation and custom development, to long-term
maintenance on the production system.
Previous Projects
- Customer Relations Management (CRM) solution developed
with PgAccess & PostgreSQL, integrating cross-platform full
call recording and playback for each customer account.
Users search for the customer phone number and hit the
"play" button to listen to previous care calls while they
review the account details.
- Distributed punch clock IVR system for employees to log
in and out of work shifts at store locations across the
United States, with full Call Detail Records (CDRs) of each
shift change and updates propagated to a third-party web
application running on OpenACS.
- Advanced Quality Of Service (QOS) and other monitoring
tools for Quintum switches utilizing Tcl/Tk and Expect
interfaces for database report generation and Graphical
User Interface (GUI) displays.
- TclMyAst, a Tcl interface to all of the Asterisk
version 1.2 manager commands. It talks to your PBX over the
network to do stuff like transfer calls, check queue
statistics, and capture call detail records. Download the
current version TclMyAst
v1.0 (formerly astman.tcl) and check out the
screenshots.
- Adapted Asterisk dsp.c to support answer detection for
client's route in Honduras over poor quality lines. Method
involved creating buckets of sound during call setup to
collect a running average of what silence sounds like on the
line, and then trigger an answer when the line energy
significantly deviates from the established background hum.
Download the
patch.
- Created numerous IP phone XHTML applications, including
some publicly
available for Polycom microbrowser access that
integrate with local SQL databases and third-party sites like public LDAP servers, XML APIs from WhitePages.com and
images from Kitco.com. Navigate to them
by setting your Polycom IP phone (tested: Polycom SoundPoint 320 and 550)
"server.cfg" file as follows:
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