ⓘ About | Penguin PBX

Operating out of Denver, Colo­rado, USA,
Penguin PBX Solutions is a phone call away
from putting your ideas into production.

With twenty years of experience in IT business problem solving, Penguin PBX delivers clear communication to help:

• Provide services relating to ASTERISK®;
• Integrate soft switch packages like FreeSWITCH;
• Interface between proprietary and open source software;
• Offer Tier 3 Support & Training for IT Teams;
• Consult with C-Level Executives on custom requirements;
• Document self-help-desk procedures for end users;
• Analyze existing telephony systems in need of upgrades;

And:

• Assist with administering hosted cloud phone systems;
• Deploy managed distributed fleets for PBX redundancy and failover;
• Virtualize locally for ground-level ‘foggy cloud’ approaches;
• Encrypt on-premise PBX hard disks for safer recycling in the future;
• Secure PBX shell access with OpenSSH and Ansible;
• Tighten up desk phone connections with certificate-pinned HTTPS;
• Utilize local directories like AD/LDAP for faster phone provisioning;
• Diagram, Program and Test Interactive Voice Response (IVR) menus;
• Setup SIP trunks, VoiP providers, POTS & T1/E1 PRI hardware;
• Add voice value to new construction or legacy facilities;
• Negotiate with telephone companies on multiple levels;

There’s more!

• Optimize network switches and firewalls for better voice Quality-of-Service (QoS);
• Load test the voice network, VLAN, VPN, and ITSP connectivity;
• Automate backups of configuration on regular schedules;
• Streamline Move-Add-Change-Delete (MACD) operations with databases, cronjob configuration, GUIs, APIs, etc.;
• Improve fax solutions with modern protocols such as T.38 Fax-over-iP (FoiP) and fax-to-email;

And, generally, Unify business communications.