Sailing from Denver
to your next roll-out.
Technology Captain Chris is a Certified Digium Asterisk Professional, steering the ship at Penguin PBX Solutions and bringing along fellow experts to many ports of call – sharing decades of experience in IT problem solving – and delivering clear telecommunications consulting to help:
- Provide services relating to FreePBX® or ASTERISK®;
- Integrate soft switches such as FreeSWITCH;
- Interface between open source software and proprietary packages in multiple programming languages across disparate operating systems;
- Offer Tier 4 Support & Training for augmenting in-house IT Teams and Managed Service Providers;
- Consult with C-Level Executives on custom requirements;
- Document self-help-desk procedures for end users;
- Analyze existing telephony systems in need of upgrades;
- Secure PBX access with OpenSSH configuration hardening;
- Encrypt on-prem PBX hard disks with LUKS for safer recycling in the future;
- Deploy distributed fleets for redundancy and failover via Ansible playbooks;
- Assist with administration of edge computing, virtualized, hybrid, local foggy cloud and remotely hosted cloud phone systems;
- Cryptographically tighten-up desk phone audio and video connections with certificate-pinned HTTPS, WebRTC and TLS-for-SIP-over-TCP;
- Utilize local directories like LDAP for faster phone provisioning;
- Diagram, Program and Test Interactive Voice Response (IVR) / Auto-Attendant / Cyber Receptionist menus;
- Setup SIP trunks, VoiP providers, POTS & T1/E1 PRI hardware with optimal dial plans;
- Add Value to new construction or legacy facility updates;
- Negotiate with telephone companies on multiple levels;
- Optimize network switches, firewalls and phone equipment for better voice and video Quality-of-Service (QoS);
- Load Test the real-time network, VLAN, VPN, and ITSP connectivity;
- Automate Backups of configuration and Monitoring reports on regular schedules;
- Streamline Move-Add-Change-Delete (MACD) operations with SQL databases, cronjob configuration, GUIs, APIs, scripts, etc.;
- Improve fax solutions with modern protocols such as T.38 Fax-over-iP (FoiP) and fax-to-email;
And, generally, Unify business communications.
Penguin PBX Solutions is committed to helping you connect with phone users around the world.
* FreePBX and ASTERISK are registered trademarks of Sangoma.