Tux on Bluetooth Headset with Phone in Flipper image/svg+xml Tux on Bluetooth Headset with Phone in Flipper Modified from original NewTux.svg, Copyright Attribution: lewing@isc.tamu.edu Larry Ewing and The GIMP March 2018 Penguin PBX Solutions

★ About

Sailing from Denver
Colorado U.S.A.
to your next roll-out.

Technology Captain Chris is a Certified Digium Asterisk Professional, steering the ship at Penguin PBX Solutions and bringing along fellow experts to many ports of call – sharing decades of experience in IT problem solving – and delivering clear telecommunications consulting to help:

  • Provide services relating to ASTERISK®;
  • Integrate soft switches such as FreeSWITCH;
  • Interface between open source software and proprietary packages in multiple programming languages;
  • Offer Tier 4 Support & Training for augmenting in-house IT Teams and Managed Service Providers;
  • Consult with C-Level Executives on custom requirements;
  • Document self-help-desk procedures for end users;
  • Analyze existing telephony systems in need of upgrades;

And:

  • Secure PBX access with OpenSSH configuration hardening;
  • Encrypt on-prem PBX hard disks for safer recycling in the future;
  • Deploy distributed fleets for redundancy and failover via Ansible playbooks;
  • Assist with administering hosted cloud phone systems;
  • Virtualize locally for ground-level ‘foggy cloud’ and other hybrid approaches;
  • Tighten up desk phone connections with certificate-pinned HTTPS and TLS-for-SIP-over-TCP;
  • Utilize local directories like AD/LDAP for faster phone provisioning;
  • Diagram, Program and Test Interactive Voice Response (IVR) / Auto-Attendant / Cyber Receptionist menus;
  • Setup SIP trunks, VoiP providers, POTS & T1/E1 PRI hardware with optimal dial plans;
  • Add Value to new construction or legacy facility updates;
  • Negotiate with telephone companies on multiple levels;

There’s more!

  • Optimize network switches, firewalls and phone equipment for better voice and video Quality-of-Service (QoS);
  • Load Test the real-time network, VLAN, VPN, and ITSP connectivity;
  • Automate Backups of configuration and Monitoring reports on regular schedules;
  • Streamline Move-Add-Change-Delete (MACD) operations with SQL databases, cronjob configuration, GUIs, APIs, scripts, etc.;
  • Improve fax solutions with modern protocols such as T.38 Fax-over-iP (FoiP) and fax-to-email;

And, generally, Unify business communications.

Helping you connect with phone users around the world.

🐟